You always know what happens next

We ask four things: what the problem is, when you need it, roughly what the budget is, and who signs off. If we do not learn all four, we are not ready to quote — and we will say so rather than guess.

Deliverables, explicit exclusions, assumptions, timeline and price. The exclusions matter as much as the inclusions — most project disputes come from something both sides assumed was covered.

Reduced, recommended, and extended. Real differences in what you get, not artificial tiers. You choose which problem you want solved, rather than whether to solve it at all.

50% up front. The contract covers scope, payment, IP transfer on final payment, the change-order process, and how either side ends it. Nothing starts before the deposit clears — that is true for every client.

A staging URL goes live in week one and stays live. You see the real thing every week, including in the weeks when progress was slow. Silence is what makes clients anxious, not honest updates.

Anything outside the agreed scope gets a written change order with a price, before it is built. You are never surprised by an invoice, and we are never quietly absorbing work.

Repository access, deployment documentation, environment configuration, a recorded walkthrough, and — where the project warrants it — role-based manuals and a QA pack your team can re-run. Then 30 days of bug-fix cover.